I am passionate about ensuring organizations are solving the right problems in the right ways
We all know the satisfaction of being the recipient of an effectively designed and executed experience. There is nothing quite like rebooking a flight within a matter of minutes through an app or being guided through your stay in a new city by your hotel or rental property.
Yet, the best experiences we can imagine did not come to conception in a vacuum and were certainly not brought to life by just one designer or even a team of designers.
The best experiences leverage a diversity of inputs in their creation & come to fruition through collaboration amongst diverse teams
As a designer, it is my mission to to design products, services, and systems that deliver an ideal experience for the user. I deliver on that mission in three ways : by weaving the inputs from a variety of sources from qualitative research to quantitive data to co-creation with users into a clear story; defining and aligning user objectives to business objectives; and by considering then garnering the financial resources and capabilities to make it happen in workshops and the creation of roadmaps and business cases.
I am an English major with a penchant for systems thinking first expressed through minors in a study of urban planning and social work. Austin Center for Design is where I hardened my natural ways thinking into a design skillset, studying Interaction Design and Social Entrepreneurship.
I believe design can be a tool to tackle the most wicked problems that our world faces today, creating a positive social impact
Originally from Florida, I have lived and worked in Austin, Texas for 9 years. When not designing, you can find me wondering how things came to be at a National Park, listening to live music, or being really excited about a meal I am about to eat.
Education
University of Michigan - Ann Arbor
Bachelor of Arts - English major, Community Action & Social Change and Urban Planning minors
Austin Center for Design
Certificate in Interaction Design and Social Entrepreneurship